Loads better
Ian Putzger finds out more about the growing cargo appeal of central and western China. China’s westward drive to spread development from the country’s coastal region to the interior…
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Smart thinking
SITA’s Damian Hickey reflects on the growth of the ‘Intelligent Airport’ and capacity enhancing benefits of IT. SITA’s ‘Intelligent Airport’ vision is one which responds to the fact that there…
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Listen and learn
How is Melbourne and Victoria state coping with the changing face of Australian tourism? Peta Tomlinson reports. For the travel retail industry, the rise of the Asian passenger represents…
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Betting on Melbourne
How is Melbourne and Victoria state coping with the changing face of Australian tourism? Peta Tomlinson reports. Australian tourism of late has experienced both the best of times, and the…
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The last word - Terry Daly
The last word Asia-Pacific Airports magazine catches up with Emirates’ customer service expert, Terry Daly. Factfile Name: Terry Daly Age: 52 Job title: Divisional senior vice president, Emirates service delivery…
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Simply the best?
Anthony Leslie takes a closer look at Asia-Pacific’s cutting edge airport architecture. The world is in a state of flux. As the gloomy news of recession continues to intensify, there…
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Leading the way
Why do Asia-Pacific airports excel in ACI’s annual Airport Service Quality (ASQ) customer satisfaction survey? Mark Adamson investigates. What makes Asia-Pacific airports so special? How do they manage to maintain…
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Keeping it simple
Jim Martin offers a roadmap to managing and integrating today’s increasingly different and sophisticated airport IT systems. In every area of business, consumers are demanding simpler solutions and companies are…
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People movers
Shanghai’s airport system is more than ready for the millions of extra passengers that are expected to pass through its facilities this year for the World Expo, writes Joe Bates.When…
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Positive thinking
CEO, Simon Moutter, talks to Peta Tomlinson about his future development plans for Auckland International Airport. It was hardly a baptism of fire, but when Simon Moutter took the helm…
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